A Fresh Perspective!

Partou: revolutionary childcare booking through smart algorithms

Thanks to our solution, Partou is the only one in its industry to meet the expectations of modern young parents – Generation Y – who see online convenience as a given.

Offer maximum flexibility and ease of use to parents, with an innovative digital approach that aligns with the expectations of today.

Partou Childcare, an independent organization with more than 700 locations in the Netherlands, has teamed up with Beyonder to revolutionize the way childcare is planned and managed.

Planning the ideal group structure and managing child planning is a complex puzzle. The process needs to take factors into account such as expected intake, quality requirements, and the caregiver-to-child ratio.

Directing this process required significant efforts from planners and location managers, and it often took a long time before there was clarity about available spots for new children. The time-consuming process did not always align with the customer expectations of parents or the efficiency goals of Partou.

The Solution

Together, we developed and implemented an easy-to-use self-service portal that is customizable to specific planning needs. The goal was to design a smart real-time automatic planner and make the customer journey for parents fully digital and self-service.

INNOVATIVE FEATURES

1.

Automated and Optimized Child Planning

The system ensures a fully automated planning process. Group allocations are calculated in real-time based on location, legal requirements, and parents' specific preferences. Any changes in the plan are automatically optimized for availability, ensuring a flawless and efficient process.

2.

An Offer-Driven Online Platform

Through the digital platform in the MijnPartou environment, parents gain direct access to the planning module. Here, they can easily see which childcare locations are available, including prices. The advanced algorithm calculates the availability for all locations, allowing parents to easily choose an option that suits their personal preferences.

3.

Real-Time Digital Convenience

The system allows parents to search for childcare, book a tour, sign the contract digitally, and set up a direct debit authorization—all from their mobile phone in just a few minutes. This quick and easy process not only reduces administrative burdens but also increases the satisfaction of parents who are accustomed to modern online services.

4.

Automated Waitlist Functionality

The waitlist management has also been fully automated. Parents can manage their spot on the waitlist themselves and automatically receive a notification when a spot becomes available. This reduces the waiting time for parents and saves time for Partou’s staff.

Impressive

results

The implementation of the system has delivered significant benefits for both Partou and its customers.

Higher customer satisfaction due to transparency and flexibility
Efficiency savings within the planning department due to a significant reduction in manual work
Optimization of occupancy, allowing more parents to be served with the same amount of staff
Reduction of errors, from data processing to automated billing.
Better insights into performance per location.

Impact

Through this innovative collaboration with Beyonder, Partou has proven that technology can make a difference in the childcare sector.

“We have been able to touch every aspect of the business. From parents and planning processes to billing. The system offers insight, freedom, and savings, all through one solution. Who would have thought?”

Thanks to this digital transformation, Partou can not only meet the expectations of modern parents but also further strengthen its leadership as an innovative childcare organization.

Time for a brainstorm?

Schedule your session with a digital expert now

Step 1
You choose when to meet, and we’ll adapt to your schedule.

Step 2
We’ll check if you have any specific questions to ensure you get the most out of your session.

Step 3
During an initial online introductory meeting, we’ll discuss new digital perspectives.

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