The AMTRON® 4You Configurator gives Mennekes a unique competitive edge by seamlessly connecting customers and partners in the process of finding and installing the perfect charging solution. Using smart technologies, the configurator ensures convenience, flexibility, and transparency, while partners can work more efficiently and deliver better service.
A streamlined chain
Mennekes - Innovation that Connects Customers and Partners
E-Mobility in a Changing Market
The world of e-mobility is growing rapidly. The demand for practical and customer-oriented charging solutions is higher than ever, as more and more households switch to electric vehicles. To stay ahead in this fast-changing market, innovation is essential. MENNEKES recognized this need and developed a smart tool that supports both customers and partners in their search for simplicity, reliability, and sustainability.
The Challenge
Customers have diverse needs and expectations when choosing a charging solution. Some want detailed advice and an assessment of their home situation, while others want to be ready to order a wallbox immediately. At the same time, MENNEKES partners need to save time and receive accurate, structured requests to enhance their efficiency. A standard solution proved insufficient to tackle this complexity.
The solution
Together with MENNEKES, the AMTRON® 4You Configurator has been developed. This digital tool offers customers and partners benefits that go beyond traditional processes. It allows customers to easily discover tailor-made solutions, while partners benefit from accurate request data and an optimized workflow.
Innovative Features
The AMTRON® 4You Configurator integrates advanced technologies with an easy-to-use interface to provide solutions that really work:
Tailor-made wallbox suggestions based on personal preferences and situation.
Direct connection to certified installers nearby.
Homecheck tool to quickly assess installation suitability at home.
Online ordering option through a network of trusted online stores.
Full integration with the MENNEKES partner portal for structured customer and project management.
Impactful Results
The configurator has had a direct impact on the efficiency of both customers and partners:
Simplified process from orientation to installation, with no hassle.
Optimized work strategies for installers, with fully completed customer information.
Increased customer satisfaction thanks to tailored solutions and ease of use.
“Together, we succeeded...
...in building a custom configurator and perfectly integrating it into our systems. This was only possible thanks to their in-depth knowledge of our products, processes, and customers."
Lars Baier - Head of Digital Marketing & Media at MENNEKES Elektrotechnik GmbH & Co. KG
MENNEKES and the Future of Sustainability
Since 1935, MENNEKES has been known as a pioneer in technology and sustainability. With the development of the AMTRON® 4You Configurator, MENNEKES continues its mission to make e-mobility more accessible and sustainable, while raising the bar for collaboration and customer focus. You can count on solutions that not only tackle your daily challenges but also push you forward. Together, we are building a cleaner, connected future.